Marc Osofski posted a video on the Optaros blog from Josh Bernoff, Forrester Analyst and author of Groundswell that highlights one of the projects I worked on.

See the video here.

I am not embedding the video because it starts playing automatically and loops… very annoying!

It was a very succesful example of a proper User Centered Design project.

For more information on the project, see: Swisscom Mobile Labs profiled on the Optaros Website. (Includes a nice screencast.)